Analysis of the Role of Social Media in Shaping Public Opinion on Social Issues

Authors

  • Muhammad Hasanuddin Universitas Pembangunan Panca Budi Author
  • Siti Khodijah Universitas Pembangunan Panca Budi Author
  • Cindy Atika Rizki Universitas Pembangunan Panca Budi Author

DOI:

https://doi.org/10.64803/jocsaic.v1i1.1

Keywords:

Social media, public opinion, social issues, disinformation, digital communication

Abstract

This research aims to analyze the role of social media in shaping public opinion on social issues that are developing in society. Social media has become the main platform for the dissemination of information and public communication, replacing the traditional role of mass media in shaping public perception. This research uses a qualitative approach with literature study methods and observation of public interactions on various social media platforms such as Twitter, Instagram, and Facebook. The research results show that social media has a significant influence in shaping public opinion, especially through content virality, the role of influencers, and algorithmic mechanisms that reinforce echo chambers. Social issues such as gender equality, the environment, and social justice become active discussion topics and are capable of creating digital social movements. However, the role of social media also brings challenges such as the spread of misinformation and opinion polarization. Thus, a deeper understanding of social media dynamics becomes important for the healthy and constructive management of public issues. This research is expected to contribute to the development of more effective social communication strategies in the digital era

Downloads

Download data is not yet available.

References

[1] E. M. Mojaye and E. M. Aondover, “Theoretical perspectives in world information systems: A propositional appraisal of new media-communication imperatives,” J. Commun. Media Res., vol. 14, no. 1, pp. 100–106, 2022.

[2] M. W. M. Al-Quran, “Traditional media versus social media: challenges and opportunities,” Tech. Rom. J. Appl. Sci. Technol., vol. 4, no. 10, pp. 145–160, 2022.

[3] I. G. A. A. Suryawati, W. Wahyuandari, A. Halmina, S. Murti, and H. B. Winarko, “The Influence of Social Media on Public Opinion: An Analysis from Literary and Cultural Perspectives,” J. Acad. Sci., vol. 1, no. 8, pp. 1171–1178, 2024.

[4] T. Rayna and L. Striukova, “Involving consumers: The role of digital technologies in promoting ‘prosumption’and user innovation,” J. Knowl. Econ., vol. 12, pp. 218–237, 2021.

[5] C. K. Sanders and E. Scanlon, “The digital divide is a human rights issue: Advancing social inclusion through social work advocacy,” J. Hum. rights Soc. Work, vol. 6, no. 2, pp. 130–143, 2021.

[6] L. Chen, J. Chen, and C. Xia, “Social network behavior and public opinion manipulation,” J. Inf. Secur. Appl., vol. 64, p. 103060, 2022.

[7] D. M. Allison, S. Herzog, and J. Ko, “Under the umbrella: Nuclear crises, extended deterrence, and public opinion,” J. Conflict Resolut., vol. 66, no. 10, pp. 1766–1796, 2022.

[8] N. Sharma and G. Sivakumar, “Social media, political discourse and the 2019 elections in India: Journalists’ perspectives on the changing role of the mainstream media in setting the political agenda,” Glob. Media Commun., vol. 19, no. 2, pp. 185–205, 2023.

[9] B. Sander, “Democratic disruption in the age of social media: Between marketized and structural conceptions of human rights law,” Eur. J. Int. Law, vol. 32, no. 1, pp. 159–193, 2021.

[10] D. B. K. Alam, “Social Movements and Grassroots Organizing in the Digital Age,” Res. J. Hum. Soc. Asp., vol. 1, no. 3, pp. 19–26, 2023.

[11] A. M. A. Ausat, “The role of social media in shaping public opinion and its influence on economic decisions,” Technol. Soc. Perspect., vol. 1, no. 1, pp. 35–44, 2023.

[12] C. Suryana, B. Budiandru, K. E. T. Naibaho, Y. Setianti, and H. Purwosusanto, “The Impact of Fake News on Public Opinion during Crisis Situations,” J. Acad. Sci., vol. 1, no. 4, pp. 395–407, 2024.

[13] M. Haider, “Political Polarization in the Digital Age: Understanding Social Dynamics,” Phys. Educ. Heal. Soc. Sci., vol. 2, no. 1, pp. 19–30, 2024.

[14] M. Shahbazi and D. Bunker, “Social media trust: Fighting misinformation in the time of crisis,” Int. J. Inf. Manage., vol. 77, p. 102780, 2024.

[15] S. Swastiningsih, A. Aziz, and Y. Dharta, “The Role of Social Media in Shaping Public Opinion: A Comparative Analysis of Traditional vs. Digital Media Platforms,” J. Acad. Sci., vol. 1, no. 6, pp. 620–626, 2024.

[16] A. Ayu, “Kapeu: political awareness strategies for Generation Z through social media in the 2024 elections,” MUHARRIK J. Dakwah Dan Sos., vol. 6, no. 2, pp. 233–248, 2023.

[17] R. Priadi and M. Thariq, “Reconstruction of Communicative Rationality: A Study on the Digital Mass Media Society in Indonesia,” J. Law Sustain. Dev., vol. 11, no. 4, pp. e579–e579, 2023.

[18] G. Barak, P. Leighton, A. Cotton, C. L. Buist, and K. S. León, Class, race, gender, and crime: The social realities of justice in America. Rowman & Littlefield, 2024.

[19] J. Swart, “Tactics of news literacy: How young people access, evaluate, and engage with news on social media,” New media Soc., vol. 25, no. 3, pp. 505–521, 2023.

[20] S. Das, “The Digital Duality: Social Media’s Impact on Society, Communication, and Language,” J. Commun. Manag., vol. 2, no. 04, pp. 245–253, 2023.

Downloads

Published

2025-07-23

Issue

Section

Articles

How to Cite

Analysis of the Role of Social Media in Shaping Public Opinion on Social Issues. (2025). Journal of Computer Science Artificial Intelligence and Communications, 1(1), 7-11. https://doi.org/10.64803/jocsaic.v1i1.1

Similar Articles

You may also start an advanced similarity search for this article.