Analysis of Knowledge Sharing Success in Multinational Firms: Organizational Culture Perspective
DOI:
https://doi.org/10.64803/jocsaic.v2i1.29Keywords:
Knowledge Sharing, Organizational Culture, Multinational Firms, Cultural Barriers, Global CollaborationAbstract
This study explores the critical role of organizational culture in shaping the success of knowledge-sharing initiatives within multinational firms. As knowledge becomes a key competitive asset in the global business environment, organizations increasingly rely on effective knowledge sharing to foster innovation, improve decision-making, and enhance operational efficiency. However, in multinational contexts, differences in national and organizational cultures can significantly influence the willingness and ability of employees to share knowledge. Using a qualitative approach, this research examines case studies of selected multinational corporations to identify cultural enablers and barriers to successful knowledge sharing. Key findings reveal that supportive leadership, trust-based relationships, open communication channels, and a shared vision contribute significantly to knowledge sharing success. Conversely, hierarchical structures, fear of judgment, and cultural misalignment across subsidiaries often hinder knowledge flows. The study highlights the importance of fostering a culture that values collaboration, openness, and mutual respect across diverse cultural settings. Practical implications include the need for multinational firms to design culturally sensitive knowledge management strategies and invest in leadership development that promotes inclusive and knowledge-friendly environments. The findings contribute to both academic and practical discussions by demonstrating that knowledge sharing is not solely a technical challenge but also a deeply cultural one, requiring attention to the complex social dynamics within global organizations.
Downloads
References
[1] S. Zhao, X. Liu, U. Andersson, and O. Shenkar, “Knowledge management of emerging economy multinationals,” J. World Bus., vol. 57, no. 1, p. 101255, 2022.
[2] K. Y. N. Ng, “Effects of organizational culture, affective commitment and trust on knowledge-sharing tendency,” J. Knowl. Manag., vol. 27, no. 4, pp. 1140–1164, 2023.
[3] E. Vaara, J. Tienari, and A. Koveshnikov, “From cultural differences to identity politics: A critical discursive approach to national identity in multinational corporations,” J. Manag. Stud., vol. 58, no. 8, pp. 2052–2081, 2021.
[4] D. Alshwayat, J. A. MacVaugh, and H. Akbar, “A multi-level perspective on trust, collaboration and knowledge sharing cultures in a highly formalized organization,” J. Knowl. Manag., vol. 25, no. 9, pp. 2220–2244, 2021.
[5] J. Abbas and S. M. Khan, “Green knowledge management and organizational green culture: an interaction for organizational green innovation and green performance,” J. Knowl. Manag., vol. 27, no. 7, pp. 1852–1870, 2023.
[6] H. Deng, S. X. Duan, and S. Wibowo, “Digital technology driven knowledge sharing for job performance,” J. Knowl. Manag., vol. 27, no. 2, pp. 404–425, 2023.
[7] I. Filatotchev, R. D. Ireland, and G. K. Stahl, “Contextualizing management research: An open systems perspective,” J. Manag. Stud., vol. 59, no. 4, pp. 1036–1056, 2022.
[8] B. Fietz, J. Hillmann, and E. Guenther, “Cultural effects on organizational resilience: Evidence from the NAFTA Region,” Schmalenbach J. Bus. Res., vol. 73, no. 1, pp. 5–46, 2021.
[9] L. Lam, P. Nguyen, N. Le, and K. Tran, “The relation among organizational culture, knowledge management, and innovation capability: Its implication for open innovation,” J. Open Innov. Technol. Mark. Complex., vol. 7, no. 1, p. 66, 2021.
[10] M. H. Shadmanfar and F. Makvandi, “Identifying barriers and facilitators of organizational knowledge sharing,” Int. J. Innov. Manag. Econ. Soc. Sci., vol. 4, no. 2, pp. 23–43, 2024.
[11] R. Grant and A. Phene, “The knowledge based view and global strategy: Past impact and future potential,” Glob. Strateg. J., vol. 12, no. 1, pp. 3–30, 2022.
[12] I. O. Orekoya, “Inclusive leadership and team climate: the role of team power distance and trust in leadership,” Leadersh. Organ. Dev. J., vol. 45, no. 1, pp. 94–115, 2024.
[13] F. Olan, E. O. Arakpogun, J. Suklan, F. Nakpodia, N. Damij, and U. Jayawickrama, “Artificial intelligence and knowledge sharing: Contributing factors to organizational performance,” J. Bus. Res., vol. 145, pp. 605–615, 2022.
[14] A. Malik, M. T. T. De Silva, P. Budhwar, and N. R. Srikanth, “Elevating talents’ experience through innovative artificial intelligence-mediated knowledge sharing: Evidence from an IT-multinational enterprise,” J. Int. Manag., vol. 27, no. 4, p. 100871, 2021.
[15] W.-J. Chang, D.-C. Hu, and P. Keliw, “Organizational culture, organizational citizenship behavior, knowledge sharing and innovation: a study of indigenous people production organizations,” J. Knowl. Manag., vol. 25, no. 9, pp. 2274–2292, 2021.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Supiyandi Supiyandi, Muhammad Hasanuddin, Cindy Atika Rizki, Siti Khodijah (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
 
						 
							
















