Implementation of Natural Language Processing for Chatbots in Customer Service. Journal of Computer Science Artificial Intelligence and Communications, [S. l.], v. 1, n. 1, p. 18–23, 2025. DOI: 10.64803/jocsaic.v1i1.4. Disponível em: https://journals.raskhamedia.or.id/index.php/jocsaic/article/view/4. Acesso em: 16 may. 2026.